How is the  Consumer Code for Home Builders governed?

A management board is responsible for the operation of the Consumer Code and an advisory forum "an industry-wide body that represents, consults and advises on Code content, its practical application and operation, through which changes and improvements will be channelled." chaired by Mike Freshney


The Code's management board is:

Noel Hunter OBE – Chairman.

Noel Hunter is also a member of the Council of The Property Ombudsman, chair of the Board of the Trading Standards Institute, and chairman of the Steering Board of the National Measurement Office.


Ian Davis - NHBC Operations Director

Ian Davis is Operations Director of NHBC. A Chartered Civil Engineer and member of the Institution of Civil Engineers. Previously the NHBC’s Director of Standards and Research, he re joined the NHBC in 2006 after nine years as the Director General of the Federation of Master Builders.


Gary Devaney - Premier Guarantee and LABC New Home Warranty

Gary Devaney is Group Chairman and Managing Director MD Insurance Services Ltd. which is the scheme administer for both the Premier Guarantee and LABC Warranty.


Mike Freshney - Chairman of the Advisory Forum

Mike Freshney is Chairman of NHBC Standards Review Group, Non-Executive Director of CALA Homes, and Westerman Homes Ltd, Non-Executive Chairman of NHBC Building Control Services Ltd, Chairman of Robust Details Ltd, and Board Member of the Zero Carbon Hub Ltd. Mr Freshney is also a Non-Executive Director of the Homebuilders Federation (HBF), and represents UK Homebuilding interests in the European Housing Confederation (UEPC).


Frances Harrison - Citizens Advice

Francis Harrison is Chair of Brighton and Hove Citizens Advice.


Nicola Barclay - Chief Executive for Homes for Scotland


The Advisory Forum comprises of representatives from: