Bovis Homes

Bovis Homes Showhome plot boardBovis Sales Board

Registered Office:

Vistry Group plc  t/a Bovis Homes ltd

11 Tower View

Kings Hill

West Malling

Kent DA3 8HQ

Tel: 01732 280400

Bovis Homes regional office addresses

Should you buy a Bovis new home?

Bovis is one of the most complained about house builders. They now only win a handful of NHBC Quality Awards (just 4 in 2014) and are rated just 3 stars by their own customers in the 2015 and 2016. HBF New Home Customer Satisfaction Survey. Only two other house builders are rated as low Persimmon  and Avant.

In December 2016 Bovis was exposed in the national press offering their buyers cash payments to legally complete on unfinished homes in an attempt to meet City targets. CEO David Ritchie "resigned" after a profit warning. In January 2017, the Group announced it had to set aside £7million to rectify homes built in the previous 2 years and compensate customers. In March 2017,  Bovis became the first plc housebuilder to be rated just 2 stars by their own customers in the HBF Customer Satisfaction Survey, the last time this occurred was back in 2008 (Persimmon)  Our advice: Do not buy a Bovis home!

Bovis site sales office A Bovis show home


Bovis Homes was originally started in 1885 by Charles William Bovis trading as CW Bovis & Co and operated as a general builder. Like many of the present day house builders, Bovis Homes benefited from the post-war housing shortage. Despite acquiring land for housing during the 1950’s, it was not until 1965 that Bovis Homes was formed as a separate house building business.

Bovis acquired Malcolm Sanderson and RT Warren (in 1967) and later added Page Johnson and Varney Holdings. By 1972 Bovis had become the second largest house builder in the UK, building 2,659 homes during 1973.

In March 1974 the company became part of the P&O Group. During the seventies, Bovis reduced the number of new homes built to focus on profitability. The company began to expand again during the eighties forming a Retirement Living subsidiary in 1986.

In 1996 it acquired Britannia Homes to expand into the south-west and de-merged with P&O in 1997. Under the name Bovis Homes the company was floated on the London Stock Exchange as Bovis Homes Group plc.

Bovis Homes  Head Office &

Southern and Eastern Regions and Retirement Living

The Manor House
North Ash Road
New Ash Green
Kent  DA3 8HQ

Tel: 01474 876200

Southern Region Customer Care

Tel: 01474 618444 (out of hours: 0845 330 1999)

Eastern Region Customer Care

Tel: 01474 618222 (out of hours: 0845 456 5999)

Bovis Homes Southern Counties Region

Central 40
Lime Tree Way
Chineham Park
RG24 8GU

Tel: 0845 812 7777

Southern Counties Customer Care

Tel:  (out of hours: 0845 )

Bovis Homes South West Region

Heron Road
Sowton Industrial Estate
Exeter EX2 7LL

Tel: 01392 344700

South West Region Customer Care

Tel: 01392 956444 (out of hours: 0845 230 7999)

Bovis Homes East and West Midlands Regions

Bromwich Court
Highway Point
Gorsey Lane
B46 1JU

Tel: 01675 437000

East and West Midlands Regions Customer Care

Tel: 01675 586444 (out of hours: 0845 456 3999)

Bovis Homes Mercia Region

Dunston Hall



ST18 9AB

Tel: 01785 788300


Northern Region Customer Care

Tel: 01785 530444 (out of hours: 0845 456 4999)

Bovis Homes Western Region

Cleeve Hall
Bishop's Cleeve
GL52 8GD

Tel: 01242 662400

Western Customer Care

Tel: 01242 329444 (out of hours: 0845 330 2999)

Bovis Homes Northern Home Counties Region

St Annes House
Caldecotte Lake Business Park
Milton Keynes

Tel: 01908 088500

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Information on national house builders

Redrow Homes

Berkeley Homes

Linden Homes

Bellway Homes

Miller Homes

Bovis Homes

Crest Homes

Bloor Homes

Persimmon Homes

Barratt Homes

Taylor Wimpey Homes

Bovis Homes Flag

This ended the association with Bovis Construction, and P&O retaining the business operations in both Florida and Germany.

Bovis sponsored Oldham Athletic Football Club in the late 80’s during a successful period on the pitch for the club.

Bovis homes operates across three regions with a staff of around 400 employees.

On 3 January 2020, Bovis Homes acquired Linden Homes and Partnerships & Regeneration divisions from Galliford Try plc in a deal worth £1.1bn. CEO Greg Fitzgerald said "The combination of these businesses with Bovis Homes creates a top five housebuilder in the UK with the capacity to deliver over 12,000 homes per year in the medium term." That is 'top five' purely in volume terms!

The company will change its group name to Vistry Group plc. Vistry Group will be used for the housebuilding and partnerships businesses, keeping both the Bovis Homes and Linden Homes brands.

Galliford Try plc shareholders will receive 29.3% stake in Bovis Homes worth £675million

Key Directors:

Malcolm Harris    -  Chairman

Greg Fitzgerald   - CEO e mail:

(Previously David Ritchie who "resigned" on 9th January 2017)

Virginia Edwards (PA to CEO) E mail: Tel: 01474 876219

Martin Palmer (Co. Secretary) E mail:   Tel: 01474 876297


Number of new homes built (Vistry) to financial year ended 31 December 2021  - 8,639

2020 - 8,954 : 2019 - 3,867 : 2018 - 3,759 : 2017 - 3,645 : 2016 - 3,977 : 2015 - 3,934 :

2014 - 3,635 : 2013 - 2,813 : 2012 - 2,355 : 2011 - 2,045 :  2010 - 1,901 : 2009  - 1,803


Number of NHBC awards per year (averaged over last twelve years)

4 Quality awards 1 Seal of Excellence award.

Homes per Quality award ratio for 2021 - 143 homes built per award.

2020 - 688 : 2019 - 644 : 2018 - 626 : 2017 - 1,822 : 2016 - 984 : 2015 - 3,934 2014 : 980 : 2013 - 703 : 2012 - 392  : 2011 - 409 : 2010 - 318 : 2009 - 604

The lower the number the better the quality.

What their customers say:

Review links below to see what some customers think of their Bovis new home:

Bovis Homes Victims Group 2.0 - Facebook Group– 564 members (Closed Group)

Bovis Homes Victims - Facebook Group– 3,500 members (Taken down August 2018)

Bovis Buyers You Tube videos


Results: 2 March 2021


£2,693.6 million

(at 31 December 2021)

Pre Tax Profit

£   346.0 million

(Operating profit  9.2%

Market capital

£1,940.0 million

(at 2 August 2022)

Average selling price

£ 305,100

Land bank

     42,000 plots