Registered Office:
Vistry Group plc t/a Bovis Homes ltd
11 Tower View
Kings Hill
West Malling
Kent DA3 8HQ
Tel: 01732 280400
Bovis Homes regional office addresses
Should you buy a Bovis new home?
Bovis is one of the most complained about house builders. They now only win a handful of NHBC Quality Awards (just 4 in 2014) and are rated just 3 stars by their own customers in the 2015 and 2016. HBF New Home Customer Satisfaction Survey. Only two other house builders are rated as low Persimmon and Avant.
In December 2016 Bovis was exposed in the national press offering their buyers cash payments to legally complete on unfinished homes in an attempt to meet City targets. CEO David Ritchie "resigned" after a profit warning. In January 2017, the Group announced it had to set aside £7million to rectify homes built in the previous 2 years and compensate customers. In March 2017, Bovis became the first plc housebuilder to be rated just 2 stars by their own customers in the HBF Customer Satisfaction Survey, the last time this occurred was back in 2008 (Persimmon) Our advice: Do not buy a Bovis home!
History
Bovis Homes was originally started in 1885 by Charles William Bovis trading as CW Bovis & Co and operated as a general builder. Like many of the present day house builders, Bovis Homes benefited from the post-war housing shortage. Despite acquiring land for housing during the 1950’s, it was not until 1965 that Bovis Homes was formed as a separate house building business.
Bovis acquired Malcolm Sanderson and RT Warren (in 1967) and later added Page Johnson and Varney Holdings. By 1972 Bovis had become the second largest house builder in the UK, building 2,659 homes during 1973.
In March 1974 the company became part of the P&O Group. During the seventies, Bovis reduced the number of new homes built to focus on profitability. The company began to expand again during the eighties forming a Retirement Living subsidiary in 1986.
In 1996 it acquired Britannia Homes to expand into the south-west and de-merged with P&O in 1997. Under the name Bovis Homes the company was floated on the London Stock Exchange as Bovis Homes Group plc.
Bovis Homes Head Office &
Southern and Eastern Regions and Retirement Living
The Manor House
North Ash Road
New Ash Green
Longfield
Kent DA3 8HQ
Tel: 01474 876200
Email: info.southeast@bovishomes.co.uk
Southern Region Customer Care
Tel: 01474 618444 (out of hours: 0845 330 1999)
Email: customerservices.southern@bovishomes.co.uk
Eastern Region Customer Care
Tel: 01474 618222 (out of hours: 0845 456 5999)
Email: customerservices.southern@bovishomes.co.uk
Bovis Homes Southern Counties Region
Central 40
Lime Tree Way
Chineham Park
Basingstoke
RG24 8GU
Tel: 0845 812 7777
Email: info.southerncounties@bovishomes.co.uk
Southern Counties Customer Care
Tel: (out of hours: 0845 )
Email: customerservices.southern@bovishomes.co.uk
Bovis Homes South West Region
Heron Road
Sowton Industrial Estate
Exeter EX2 7LL
Tel: 01392 344700
Email: info.southwest@bovishomes.co.uk
South West Region Customer Care
Tel: 01392 956444 (out of hours: 0845 230 7999)
Email: customerservices.csouthwest@bovishomes.co.uk
Bovis Homes East and West Midlands Regions
Bromwich Court
Highway Point
Gorsey Lane
Coleshill
Warwickshire
B46 1JU
Tel: 01675 437000
Email: info.westmidlands@bovishomes.co.uk
East and West Midlands Regions Customer Care
Tel: 01675 586444 (out of hours: 0845 456 3999)
Email: customerservices.central@bovishomes.co.uk
Bovis Homes Mercia Region
Dunston Hall
Dunston
Stafford
ST18 9AB
Tel: 01785 788300
Email: info.mercia@bovishomes.co.uk
Northern Region Customer Care
Tel: 01785 530444 (out of hours: 0845 456 4999)
Email: customerservices.mercia@bovishomes.co.uk
Bovis Homes Western Region
Cleeve Hall
Bishop's Cleeve
Cheltenham
Gloucestershire
GL52 8GD
Tel: 01242 662400
Email: info.western@bovishomes.co.uk
Western Customer Care
Tel: 01242 329444 (out of hours: 0845 330 2999)
Email: customerservices.western@bovishomes.co.uk
Bovis Homes Northern Home Counties Region
St Annes House
Caldecotte Lake Business Park
Milton Keynes
Buckinghamshire
MK7 8JU
Tel: 01908 088500
Email: info.northernhomecounties@bovishomes.co.uk
Information on national house builders
This ended the association with Bovis Construction, and P&O retaining the business operations in both Florida and Germany.
Bovis sponsored Oldham Athletic Football Club in the late 80’s during a successful period on the pitch for the club.
Bovis homes operates across three regions with a staff of around 400 employees.
On 3 January 2020, Bovis Homes acquired Linden Homes and Partnerships & Regeneration divisions from Galliford Try plc in a deal worth £1.1bn. CEO Greg Fitzgerald said "The combination of these businesses with Bovis Homes creates a top five housebuilder in the UK with the capacity to deliver over 12,000 homes per year in the medium term." That is 'top five' purely in volume terms!
The company will change its group name to Vistry Group plc. Vistry Group will be used for the housebuilding and partnerships businesses, keeping both the Bovis Homes and Linden Homes brands.
Galliford Try plc shareholders will receive 29.3% stake in Bovis Homes worth £675million
Key Directors:
Malcolm Harris - Chairman
Greg Fitzgerald - CEO e mail: greg.fitzgerald@bovishomes.co.uk
(Previously David Ritchie who "resigned" on 9th January 2017)
Virginia Edwards (PA to CEO) E mail: virginia.edwards@bovishomes.co.uk Tel: 01474 876219
Martin Palmer (Co. Secretary) E mail: martin.palmer@bovishomes.co.uk Tel: 01474 876297
Number of new homes built (Vistry) to financial year ended 31 December 2021 - 8,639
2020 - 8,954 : 2019 - 3,867 : 2018 - 3,759 : 2017 - 3,645 : 2016 - 3,977 : 2015 - 3,934 :
2014 - 3,635 : 2013 - 2,813 : 2012 - 2,355 : 2011 - 2,045 : 2010 - 1,901 : 2009 - 1,803
Awards
Number of NHBC awards per year (averaged over last twelve years)
4 Quality awards 1 Seal of Excellence award.
Homes per Quality award ratio for 2021 - 143 homes built per award.
2020 - 688 : 2019 - 644 : 2018 - 626 : 2017 - 1,822 : 2016 - 984 : 2015 - 3,934 2014 : 980 : 2013 - 703 : 2012 - 392 : 2011 - 409 : 2010 - 318 : 2009 - 604
The lower the number the better the quality.
What their customers say:
Review links below to see what some customers think of their Bovis new home:
Bovis Homes Victims Group 2.0 - Facebook Group– 564 members (Closed Group)
Bovis Homes Victims - Facebook Group– 3,500 members (Taken down August 2018)
www.forum.snagging.org/bovis-homes-reviews
Financials: |
Results: 2 March 2021 |
|
Turnover |
£2,693.6 million |
(at 31 December 2021) |
Pre Tax Profit |
£ 346.0 million |
(Operating profit 9.2% |
Market capital |
£1,940.0 million |
(at 2 August 2022) |
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|
Average selling price |
£ 305,100 |
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Land bank |
42,000 plots |
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