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Sunday 22 November 2015 in the Sunday Times
"A load of hot air" by Sarah Lonsdale
Wednesday 28 May 2014 in the Daily Mail
"Curse of the botched new build homes" by Ruth Lythe
"The biggest cause for low quality on new housing sites is, in my opinion, the end-of-year figures panic that sets in November and December and in May and June every year. I would advise anyone buying a new home, to not buy a new home that is due to be completed in May or June or in November or December because it will be rushed."
"If it looks remotely possible that a house could be ready in time to be included in the company’s end-of-year figures, it will be rushed!"
6 July 2006 Webuser Magazine: Their Rating:
"This site is a great place to visit - advice is broad and uncomplicated.."
Issue 139 page 20
(6 - 19 July 2006)
Monday 16 November 2015 - New Home Expert on
Channel 4 Dispatches - "Britain's Nightmare New Homes"
At the All Party Parliamentary Group Inquiry into "the Quality of New Build Housing in England and examine the potential for improving every aspect of the product handed over to new home-owners"
'New Home Expert' telling it like it is:
"House builders don’t care because they don’t have to - well don’t care should be made to care!"
"Withdrawal of state funding subsidies such as Help to Buy from house builders that fail to deliver or improve the quality of their homes and/ or levels of customer service."
"to give buyers access to a fully independent body appointed by the government to provide support, help and a process for redress for any dispute with house builders or warranty providers.
The New Homes Ombudsman ordering house builders and/or new home warranty providers to pay new home buyers justifiable compensation awards."
'New Home Expert' meeting Channel 4 Dispatches presenter Seyi Rhodes.
September 2007 in Reader's Digest
"The shocking truth about new-build homes
by David Hurst"
"At the end of the construction process, there won’t even be time to actually snag the property, just to make sure everything that is supposed to be there, is there. If it is wrong it stays wrong and is [hopefully] put right afterwards"
"Speed and numbers and profit have always been regarded as more important than quality and it’s a sad indictment of this industry"
Friday 2nd December 2016 in The Times
"Buying a newly built home? Follow our tips!" - By Carol Lewis
Do your research
"A good source of information on the pitfalls and legal rights for those buying new-build properties is the website brand-newhomes.co.uk. It has lots of essential information and is a good adjunct to the official National House Building Council (NHBC) website."
Wednesday 2nd March 2016 New Home Expert on:
BBC Radio 4 "You and Yours" New-build homes
BBC reporter Bob Walker visits a Bovis development in Bedfordshire and speaks to unhappy new homebuyers. To hear the broadcast Click or click the photo left.
Campaigning for better quality through his website:
brand-newhomes.co.uk the 'New Home Expert' told him:
"In my opinion it is not impossible to build a perfect home. The only tangible thing you need is time, time to inspect it and time to correct defective work. Unfortunately, time is something this industry doesn't have or want to have."
"The very fact that a New Homes Ombudsman existed would mean that house builders would need to raise their game. They would have to look at their customers problems rather than just dismiss them knowing that the end result is it would go to an Ombudsman and they would adjudicate and the builder would have no say. In the matter and there would be no right of appeal. This would mean it would be in the house builder's best interests to either build better quality new homes or make their customers happy so they don't need to go to the Ombudsman"
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