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Earlier coverage in the media can be found here: 2018  2017 and 2006-2016






In the Media - 2019

Thursday 11 April 2019 New Home Expert Live

on BBC2 Victoria Derbyshire

Taylor Wimpey, Peebles Weak mortar

Click to see video

Monday 8 April 2019

BBC Radio West Midlands
99% of new home buyers have complaints

BBC West Mids 8 April 2019 (

Thursday 5 September 2019 New Home Expert on ITV Tonight Britain’s New-Build Nightmares

"Quantity is being prioritised over quality and it always has been. Housebuilders are only interested in their end-of-year figures to impress the stock market, more than they are in building a house they can be proud of and that goes down from the CEO at the top to the man on the site and it is wrong!"

"The one measure the government can introduce to improve the plight of new homebuyers is a new homes ombudsman. Everybody who has got a problem with their builder after a set period of time could refer their complaint to an ombudsman, in much the same ways as the financial ombudsman service works.

I am appalled that the government hasn’t actually done something constructive to get it created by now. I don’t think that is right."

Thursday 21 March 2019 The Times

"Persimmon let buyers hold back £3,600 until faults fixed" by Louisa Clarence-Smith

Sunday 10 February 2019 in The Sunday Times

"How to complain about the quality of your new home"   by Ruth Jackson

Saturday 23 February 2019 in The Times

"Penalty for shoddy properties" by Carol Lewis


Friday  15 March 2019 in The Yorkshire Post

"Left homeless and out of pocket after our off plan nightmare"   by Sharon Dale

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